Apple Already Has A Web Based iOS Diagnostic Service

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Yesterday, a few rumors sprung up that Apple was working on a web based iOS diagnostic service, one that would potentially let you skip visiting the Genius Bar, or at least make it much more efficient. href="http://www.appleinsider.com/articles/11/08/31/apple_already_using_web_based_ios_diagnostics_could_eliminate_trips_to_store.html">What AppleInsider found out is that Apple isn’t developing it, it’s already in place.

Apparently how it works is that the Genius generates a five-digit session number on the iOS diagnostic site. The customer then points Mobile Safari at  ”diags://session_id” at okays the T&S to give the Genius access to their information. The service is said to show the same data that can be seen when they plug in your iPhone or iPad at the Genius Bar, which is to say:

iOS software version, hardware battery health, any application crashes or system hangs, unexpected restarts, improper shutdowns, dropped calls, modem resets and more. This person also said the software can detect whether a user has “jailbroken” their iOS device, allowing it to run unauthorized code in a potentially warranty voiding process.

If it makes visiting the Apple Store less crazy, I’m all for it.