Apple Opens Replacement Program For 1st Gen iPod Nanos

Because of over-heating issues with the 1st-generation iPod Nanos, Apple has opened a href="http://www.apple.com/support/ipodnano_replacement/">Replacement Program for those affected. These defective units were sold between September 2005 and December 2006 and include a manufacturing defect linked to a single Apple battery supplier for the first edition of ultra-small and thin screened iPods from Apple.

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The worldwide replacement program can be accessed through a href="https://supportform.apple.com/201110/">special website that asks users to proceed by entering their iPod nano’s serial number (shown above).

Apple is telling the owners of the original iPod Nano to stop using it and get it replaced, free of charge.

Here is Apple’s official description of the issue:

Apple has determined that, in very rare cases, the battery in the iPod nano (1st generation) may overheat and pose a safety risk. Affected iPod nanos were sold between September 2005 and December 2006.

This issue has been traced to a single battery supplier that produced batteries with a manufacturing defect. While the possibility of an incident is rare, the likelihood increases as the battery ages.

Apple recommends that you stop using your iPod nano (1st gen) and follow the process noted below to order a replacement unit, free of charge.

Note: This battery issue is specific to the iPod nano (1st gen) and does not affect any other iPod.

You may order a replacement unit via the web. Click href="https://supportform.apple.com/201110/">here to begin.

Your iPod nano serial number will be checked to verify that it is eligible for this program. You will receive a replacement unit approximately 6 weeks after we receive your current iPod nano (1st gen).

If you have a personalized iPod nano, you will receive a non-personalized replacement. Make sure to use iTunes to back up any data on your current iPod nano before sending it in for a replacement unit.

Identifying an iPod nano (1st gen):

If you need assistance with placing an order, please visit an Apple Retail href="http://www.apple.com/retail/storelist/">Store or an Apple Authorized Service Provider (href="http://support.apple.com/kb/HT1434">AASP) and bring your iPod nano with you for serial number validation.

Your replacement iPod product is warranted to be free from defects for 90 days from the date of service.